Building stronger communities through quality homes, supporting independence, and creating lasting opportunities for all.
Welcome
Making Progress
At the heart of our work is a commitment to providing high-quality homes and services that support thriving communities. From investing in safe, sustainable housing to creating opportunities that promote independence and wellbeing, our focus is on people and place.
Discover more about our vision and impact in the words of our Group Chief Executive, Jacqui De-Rose, in the full CEO foreword.
Making a difference
Our vision is to ensure everyone has a place to call home and the opportunity to live their best life. We are committed to making a positive impact through high-quality homes, fostering independence, and creating opportunities. Our core values—people focused, forward thinking, genuine, expert, and collaborative - guide us as we work together to serve and uplift our communities.
Our commitment to building stronger communities
We are dedicated to creating environments where people can thrive. Explore how we make a positive impact on lives through high-quality housing, support, and opportunities for personal growth.
Homes
We are dedicated to positively impacting people’s lives and communities by providing high-quality homes. We build new homes that meet people’s needs and invest in our existing homes and neighbourhoods to ensure they are well-maintained, comfortable, and safe places to live.
Independence
We put our tenants and customers at the heart of everything we do, helping people build better lives, meet their individual needs, and support them to live independently through specialist supported housing, technology-enabled care, and other preventative and critical support services.
Opportunities
We provide homes and support independence, but we also create opportunities to help people improve their quality of life. We support personal growth, education, and employment and put tenants at the heart of everything we do.
Strong organisation
We continuously improve and innovate to maintain a strong, resilient, and responsible organisation. We must uphold high governance standards, deliver value for money, and champion a diverse and inclusive culture for our people and communities.
Progress in numbers
146
new-build homes
£7m
invested to make sure our homes are safe
10,000
people supported by Key Unlocking Futures
3,861
supported living properties across the UK
£40,357
invested in community projects - including the Community Support Grant, Soup Dragon's Den, Community Investment Fund and Community Lancashire Foundations.