If your enquiry is not urgent or an emergency, online is the quickest and most convenient way to get in touch.
Live chat - if the live chat window is open (bottom right), our friendly team is available to help you quickly get an answer.
0333 320 4555
Contact our Communications Team if you’re a journalist with a media enquiry or interview request.
Our team is available from Monday to Friday 9am to 5pm.
Call 0333 320 4555 (please ask for the Marketing and Communications Team)
Under the Data Protection Act 2018, you are entitled to know whether we hold information about you, what this is, what it is used for and who it may be disclosed to. If you wish, you can ask for a copy of this data. This is known as a Subject Access Request or SAR.
Progress Housing Group must respond to your request within one month. The period starts when Progress Housing Group is satisfied with your identity and has enough details to locate the information you seek.
For multiple and complex requests, we can extend the time to respond by a further two months.
Please be aware that you will breach data protection legislation if you are not the data subject or acting on their behalf with written consent and are attempting to gain information you are not entitled to. Any attempt to obtain personal data unlawfully may lead to prosecution.
Submit your Data Rights request
ADVISORY NOTE: Please be advised that a secure link will be sent via email upon request submission, whereby the required documents can be uploaded for proof of identification.
Report a safeguarding or whistleblowing concern
Head office
Progress Housing Group
Sumner House
21 King Street
Leyland
Lancashire
PR25 2LW
8.30am to 4.30pm, Monday to Friday.
Directions
By car
From the M6 [north], at junction 28, take the B5256 exit to Leyland
Turn left onto Leyland Way/B5256
Go through one roundabout
At the roundabout, take the first exit onto King St/B5254
Sumner House is on the right
By train/bus
The nearest train station is Leyland. Leyland is served well by local bus services.
Car parking
There is a council-run pay and display car park on King Street opposite Sumner House. South Ribble Borough Council parking charges (external web link)
Other offices
Leyland House and Progress House
Lancashire Enterprise Business Park
Leyland
Lancashire
PR26 6TZ
Concert Homes
Sumner House
21 King Street
Leyland
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PR25 2LW
Key Unlocking Futures Charity
Unit 2
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RWP
Sumner House
21 King Street
Leyland
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PR25 2LW
LiLAC
New Pudsey Court
101 Bradford Road
Pudsey
Leeds
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Progress Living
Hazel House
Greetwell Road
Lincoln
LN2 4AZ
Progress Lifeline
Sumner House
21 King Street
Leyland
Lancashire
PR25 2LW
Level access
Level access in all buildings.
Lift access at Sumner House.
Accessible kitchen/dining areas at Leyland House and Progress House.
Hearing
We offer SignLive services in all buildings.
Visual
We have information available in high contrast, audio, Easy Read, and large print upon request.
General
All employees undertake mandatory training in equality and diversity, health and safety and safeguarding.
We have evacuation procedures for disabled visitors.
We offer Language Line.
We have information available in Easy Read upon request.
Facilities
Accessible toilets.
Accessible welfare facilities.
Private breastfeeding spaces at Sumner House and Progress House.
Dedicated quiet/low-level noise spaces are available in all buildings.
If you have a hearing or speech impairment
Relay UK
If you have a hearing or speech impairment you can use Relay UK. Find out more on the Relay UK website.
