Our business streams

Our organisation is made up of a number of business streams.

Each is defined from the point of view of our tenants and customers, and each serves a discrete group of tenants and customers and provides a distinctive set of services.

Our experienced and dedicated colleagues serve our tenants and customers. We work with a one-team philosophy to achieve a strong customer offer. We aim to get it Right First Time, involve our tenants and customers in our service development and learn from the feedback provided to improve continuously.

The Group’s Strategic Plan shows our overarching strategic aims of homes, independence and opportunities. Each business stream has a business plan to support these aims.

Progress Housing Group

We are amongst the leading affordable housing and housing providers for people over 55 in the North West. Our focus is providing quality homes and services, supporting communities and changing lives through customer-focused teams.

RWP

We are a national leader in providing supported living accommodation largely for people with a learning disability, autism people, acquired brain injury or enduring mental health conditions.

www.residewithprogress.org.uk

Key Unlocking Futures

Our specialist charity provides support to young people, single people and families, including people experiencing homelessness and women fleeing domestic abuse.

www.keycharity.org.uk

Progress Lifeline

We are a national leader in technology-enabled care (TEC). We support over 65,000 people to live independently.

www.progresslifeline.org.uk

Progress Living

We support the health service to do its job by providing workers with high-quality accommodation right where it is needed.

www.progressliving.org.uk

Concert Homes

Our subsidiary house-building company provides high-quality homes for sale across the North West. We do this by channelling our profit back into providing affordable housing.