• Friendly
• Enthusiastic
• Creative
• Dependable
• Caring
• Knowledgeable
• Empathetic
• Respectful
• Equitable
• Inclusive
Read more about what causes damp and mould and what you should do if you have damp and mould in your home:
- Condensation and too much moisture in the air is usually the most common cause of damp and mould
- Keeping your home warm and well-ventilated to stop moisture building up helps to prevent damp and mould
- Sometimes, the age of the property, the way it is built, its location or defects can cause damp and mould
- We will investigate all reports of damp and mould and will take steps to deal with any issues that maybe causing damp and mould
Overview
Corporate personality | our brand’s traits and characteristics
Corporate tone of voice | how we convey our values and beliefs through language
- Welcoming/inviting - we resonate with tenants, customers and employees.
- Inclusive and accessible - our narrative is clear and reflects the diversity of origin, identity, thinking, and lived experience.
- Professional - people choose us as a trusted housing and service provider who will deliver value for money and provide safe, regulated services.
- Confident - we are leaders in the sector and experts in providing social housing and related services.
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